I keep getting the error: " Import failed count "

Modified on Thu, 20 Apr, 2023 at 3:36 PM


Based on the above image shows a message as 14 products added and 1 failed, where it's meant as import_failed_count {"fail_count"=>1}Therefore, Stock Sync failed to add the products to your store because of missing fields.


Reason

  • Please make sure that you have mapped the compulsory fields in the Step 2 Field.

  • Do check the feed data as well, all the fields are filled for every product.

  • Do not put the same option name for variant option 1 and option 2, it can cause the product to import failed.

  • Do not leave the title field blank, it also can caused to failed. 



Solution

  • Please check all the mappings are correctly mapped accordingly. 

  • If possible check the changes log in below to check the error remark of what caused of failed import.


     


  • If couldn't find any solutions, may contact support@stock-sync.com to check further on your issue.

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